When you use Crelmoy SA game software or accept Crelmoy SA game services, Crelmoy SA may obtain and use your relevant information. Crelmoy SA promises to strictly protect your privacy. This privacy policy is intended to explain how Crelmoy SA obtains and uses the above information.
This privacy policy is closely related to the Crelmoy SA game software you use or Crelmoy SA game services you have accepted, therefore we highly suggest you to read this document carefully and thoroughly. Crelmoy SA will revise this privacy policy document every so often and will inform you about the latest version through publication on either our web page or through E-mail. We ask you to please follow these sources of information in order to keep up with the latest version of this privacy policy document.
Your use or continual use of Crelmoy SA services states that you have agreed to allow Crelmoy SA to obtain and use information relevant to you in accordance with this privacy policy document.
Crelmoy SA may obtain, store and use the following information related to you when providing services. Fail to provide the necessary relevant information, and you will not be able to register as a user of Crelmoy SA or access services provided by Crelmoy SA, or achieve the intended effect of related services.
1.1 Information that is provided by you
1.1.1 Relevant personal information such as phone numbers, E-mail or credit card numbers; must be provided to Crelmoy SA when registering an account and/or when using services of Crelmoy SA
1.1.2 Shared information will be provided to other parties through the services of Crelmoy SA, information will also be stored when you use Crelmoy SA services
1.2 Your information that is shared by another party
Shared information related to you provided by another party when using services of Crelmoy SA.
1.3 Your information that is obtained by Crelmoy SA
Crelmoy SA may obtain the following information when you use Crelmoy SA services:
1.3.1 Log information. This refers to the information that may be
obtained automatically by the system when you use services of
Crelmoy SA, this information includes:
Equipment or software information, such as your mobile device, web
browser or configuration information provided by other procedures which
are used to access Crelmoy SA services, your IP address, OS version
and The International Mobile Equipment Identity of your mobile
devices;
Information of the mobile applications (APP) and other software that you
used, and the information you used in the mobile applications and
software.
Information communicated by you through the Crelmoy SA services;
Content information that is shared by you through Crelmoy SA services (metadata).
1.3.2 Positional information. This refers to the information
related to your location when you open a device locating function and
use relevant locating-based services of Crelmoy SA, including:
Your geographical position will be located through GPS or WiFi anytime
you are using Crelmoy SA services on a mobile device with a locating
function;
Real time information of your geographic position will be provided by
you or other users, this information will include your account
information which will consist of information about your area, this
shared information uploaded by you or other people will display your
current or former geographic position;
You may choose to close the positioning function and cease the retrieval of your geographic position.
2.1 In order to provide services to you, Crelmoy SA obtains information in order to perform the following tasks:
2.1.1 To provide services for you;
2.1.2 Crelmoy SA services are used for authentication, customer service, safety protection, fraud-detection, archive and backup. Crelmoy SA provides these services in order to guarantee you the safety of products and services;
2.1.3 For helping Crelmoy SA to design new services and improve its current services;
2.1.4 To let Crelmoy SA know how you access and use services of Crelmoy SA, thus, Crelmoy SA can respond to your personalized needs more specifically, such as: language setting, position setting, personalized help services and instructions, or responses of other aspects made for you and other users;
2.1.5 For tailoring advertisements to you and replacing general advertisements;
2.1.6 For evaluating the effects of advertisements in Crelmoy SA services and other sales and promotion activities and improving it;
2.1.7 Software certification or management of software upgrade;
2.1.8 Your participation in surveys concerning products and services of Crelmoy SA.
2.2 In order for a better gaming experience and improvement in services or for other purposes, with your consent Crelmoy SA may use the information obtained by a service for other services by gathering information or by use of personalized methods, that act within the relevant laws and regulations. For example, when using a Crelmoy SA service with gathered information, another service may provide specific contents to you, or display tailored information which is not generally offered to other users. In the event that Crelmoy SA provides relevant options in relevant services, you can authorize Crelmoy SA to use the provided and stored information for other services. For example, when using a service with obtained information, another service may provide specific contents to you or display information that is more relevant to you, which is not generally offered to other users. If Crelmoy SA has offered corresponding options in the relevant services, you may authorize Crelmoy SA to provide and store information, and to use that information for other Crelmoy SA services.
Crelmoy SA in all its power will take all suitable technical
measures to guarantee you access, renewal and accurate registered
information or other personal information offered when using
Crelmoy SA. In order to access, renew, correct or delete the
information mentioned above, Crelmoy SA will require you to provide a
verified identification. This way Crelmoy SA can ensure the safety of
your account.
Pursuant to the “General Data Protection Regulation”, users in the
European Economic Area, will have the following rights to their personal
information: The Right to Access The Right to Rectification, The Right
to Erasure, The Right to Restriction, The Right to Portability and The
Right to Object.
3.1 The Right to Access
You have the right to access personal information, check sources of
information, how information is being stored, how long information will
be kept, as well as copy personal information. In the case that your
request for personal information is beyond rational, or if your demand
in any way hinders other users from practicing their rights,
Crelmoy SA will have the right to charge you for such a request or
otherwise refuse it.
3.2 The Right to Rectification
Crelmoy SA will make every effort to ensure that your information is
complete and accurate. If your information is not accurate or has
changed, you may edit information yourself or request Crelmoy SA to
edit it for you. Crelmoy SA has no obligation to verify the
authenticity of information submitted by you.
3.3 The Right to Erasure
You may request us to delete your personal Information under the
following circumstances: the processing of your personal information
violates laws and regulations, the collection and use of your personal
information without obtaining your consent in accordance with this
Policy, the processing of your personal information violates this
Policy, or you cancel your account.
You can contact us by sending email to our customer service 【gdpr@Crelmoy SA.com】 and we will reply to your request within 15 working days. When you delete information from our services, we may not delete the corresponding information in the backup system immediately, but will delete the information when the backup is updated.
3.4 The Right to Restriction
In order to effectively use server resources, Crelmoy SA ultimately
has the right to decide whether to delete a user’s information or not.
If you believe an issue with legality or a case of law infringement
exists in any of the obtained information of Crelmoy SA or for any
other rational reason, you may inform Crelmoy SA to postpone the
deletion of your information.
3.5 The Right to Portability
You have the right to transfer personal information to a third party
outside of Crelmoy SA, you may contact Crelmoy SA for assistance in
transferring information. In the case that information cannot directly
be transferred over due to technical reasons, Crelmoy SA will simply
provide you with related information.
3.6 The Right to Object
You have the right to inform Crelmoy SA that Crelmoy SA should cease
collecting or analyzing your personal information . Once informed by
you, Crelmoy SA will cease obtaining information for marketing
purposes without any conditions within a reasonable period of time.
Without your consent, Crelmoy SA and affiliated companies of Crelmoy SA will not share your personal information with any third party, with the exception of the following conditions:
4.1 Crelmoy SA will share your personal information (which may not be in your legal domain) with other affiliated companies of Crelmoy SA, cooperative partners, third party service providers, contractors and agents (such as: communication service providers who work on behalf of Crelmoy SA to send out E-mails or push notifications, as well as map service providers who provide position data to Crelmoy SA), which are used for the following purposes:
4.1.1 To provide Crelmoy SA services to you;
4.1.2 To Realize part of the purpose on “how Crelmoy SA uses information”;
4.1.3 To perform the obligations of Crelmoy SA in the “Agreement on Using Permission and Service of Crelmoy SA Game” and exercise the rights of Crelmoy SA;
4.1.4 To understand, maintain and improve services of Crelmoy SA
4.2 If and when Crelmoy SA or any affiliated company of Crelmoy SA shares your personal information with any of the third parties above, Crelmoy SA in all its power will ensure that that third party complies with the privacy policies and other proper confidentiality and security measures, instilled by Crelmoy SA when using your personal information.
4.3 Due to the development of Crelmoy SA businesses, at times Crelmoy SA and affiliated companies of Crelmoy SA may need to implement merges, acquisitions, asset transfers or similar transactions with your personal information. Crelmoy SA will be sure to inform you before any transfer or transaction is made.
4.4 Crelmoy SA or any affiliated company of Crelmoy SA may retain, save or disclose your personal information for the following purposes:
4.4.1 To comply with applicable laws and regulations;
4.4.2 To comply with court order or regulations of other legal procedures;
4.4.3 To comply with requirements of relevant government agencies;
4.4.4 To comply with applicable laws and regulations; thus maintaining social public interest, or protecting Crelmoy SA customers
4.4.5 For other required circumstances.
5.1 Crelmoy SA will retain your personal information only within the time limitations and required law regulations that are stated in this privacy policy document
5.2 Crelmoy SA applies all kinds of safety techniques and procedures in case of loss improper use, unauthorized access or disclosure of information. For example, certain Crelmoy SA services use encryption techniques (such as SSL) to protect your personal information. At the same time we ask you to understand that even with our best efforts to improve security measures, due to limitation of techniques, along with possible malicious intentions in the Internet industry, it is impossible to constantly guarantee 100% safety of information. Understand that the system and communication networks services of Crelmoy SA that you access, may have problems due to factors out of the control range of Crelmoy SA.
6.1 Crelmoy SA and third party cooperative partners of Crelmoy SA may obtain and use your information in various ways; such as record your gaming activity and store that information as log information.
6.2 Crelmoy SA uses and obtains your information in order to provide you with a more personalized user experience and service, as well as for the following purposes:
6.2.1 To record your identity;
6.2.3 To Analyze the condition when you use Crelmoy SA services;
6.2.3 To optimize advertising.
6.3 Crelmoy SA obtains your information for the above purposes and it may provide this impersonal identity information after statistical treatment to advertisers or other cooperative partners. This information is used for analyzing how users use services of Crelmoy SA and for advertisement purposes.
6.4 Cookies and web beacon may be put on products and services of Crelmoy SA by advertisers or other partners. These cookies and web beacon may obtain impersonal identity information related to you, which is used for analyzing how users use services, sending advertisements that may interest you, or for evaluating the effects of advertising. Obtainment and application of information by the third party’s cookies and web beacon are not bound by the privacy policies in this document, but are restricted by the privacy policies of their relevant users. Crelmoy SA cannot be held accountable for the actions of cookies or web beacon of the third party.
7.1 Crelmoy SA may use your relevant information to provide advertisements which are more relevant to you.
7.2 Crelmoy SA may also use your information to send you marketing information, to provide you with or popularize the following products and services of Crelmoy SA or other third parties via Crelmoy SA services, such as E-mail or other methods:
7.2.1 Goods and services of Crelmoy SA, goods and services of affiliated companies of Crelmoy SA and cooperative partners, including instant messaging services, online media services, interactive entertainment services, social networking services, payment services, internet search engine services, position and map services, software applications with services, data software management with services, online advertising services, internet finances, and other social media, entertainment, e-commerce, information and communication software or service (collectively referred to as “internet service”);
7.2.2 Goods and services of the third-party internet service provider, as well as the following products and services of the relevant third party: food and catering, sports, music, movies, TV, live performance and other arts and entertainment, books, magazines and other publications, clothing and accessories, jewelry, cosmetics, personal health and hygiene, electronics, collectibles, household utensils, appliances, home decoration and furnishings, pet, car, hotel, transport and tourism, banking, insurance and other financial services, member points and reward plans, and other goods and services which are considered by Crelmoy SA likely to be relevant to you.
8.1 E-mail and information push
When you use Crelmoy SA services, Crelmoy SA may use your
information to send E-mail, news and push notifications to your device.
If you do not wish to receive this information, you may unsubscribe in
your device according to the relevant notices of Crelmoy SA.
8.2 Service Related Announcements
Crelmoy SA may send you service related announcements when necessary
(for example, when a service is suspended due to system maintenance).
These announcement services cannot be canceled, as their property does
not fall under the promotion category.
9.1 Services of Crelmoy SA may include or link a social media and other services provided by the third party (website included). For example:
9.1.1 Using the “Share” key to share some contents to services of Crelmoy SA, or accessing third party services to log on to services of Crelmoy SA. These functions may obtain your relevant information (including your log information), thus, allowing the above functions to function properly;
9.1.2 Crelmoy SA provides links through advertisement or other methods of Crelmoy SA services, which enable you to access the third party’s services or websites.
9.2 The third-party social media or other services may be operated by relevant third parties or Crelmoy SA. Using third-party social media services or other services (including any personal information provided by you to the third party) shall be restricted by service terms and privacy policies of the third party, and not the privacy policies of this document. Thus we ask you to pay special attention when reading through these terms. The privacy policies of this document only applies to information obtained by Crelmoy SA. This document does not apply to the services provided by the third party or to the regulations of information use for third parties. Crelmoy SA is not responsible for any third party’s use of the information provided by you.
10.1 Crelmoy SA suggests that any minors under the age of eighteen using Crelmoy SA services, should do so under the supervision of a parent or a guardian. Due to the fact that different countries have different age limitations, the user shall follow the law and regulations of the place where they use Crelmoy SA services. Crelmoy SA suggests minors to encourage their parents or guardians to read through this privacy policy, and also suggests minors to seek for the guidance of their parents or guardians.
10.2 Crelmoy SA will never intentionally retrieve personal information of a minor user, thus Crelmoy SA suggests minors to refrain from releasing their personal information. Before submitting any personal information, minors should seek for the consent of their parent or guardian.
11.1 With the exception of certain services, all Crelmoy SA
services apply to this terms in this privacy policy document. These
certain services will apply to a specific privacy policy. Certain
privacy policies of those services will explain more specifically how
Crelmoy SA uses your information in services. That privacy policy of
those specific services is considered as a component of this privacy
policy document. If privacy policy of the relevant specific services is
inconsistent with the privacy policy of this document, then it shall
apply to privacy policy of those specific services.
With the exception of otherwise provided in this privacy policy
document, words used in this privacy policy document will have the same
meaning of words defined by “Agreement on Using Permission and Service
of Crelmoy SA Game”. Anything not covered here under may be executed
according to“Agreement on Using Permission and Service of Crelmoy SA
Game ”.
11.2 Please note that this privacy policy document is not applicable for the following situations:
11.2.1 Information obtained by the third-party services (including any third-party sites) accessed through services of Crelmoy SA;
11.2.2 Information obtained by other companies or organizations which carry out advertisement services in Crelmoy SA services.
12.1 This privacy policy document applies to the laws of the Oriental Republic of the Uruguay. Where laws and regulations of countries that Crelmoy SA officially operate stipulate otherwise, such stipulation shall be applied.
12.2 Any dispute or controversy involving this privacy policy document shall be resolved in a respectful manner; should the problem still remain unresolved, a lawsuit can only be filed at the Oriental Republic of the Uruguay Court. Crelmoy SA is the name used for the purpose of publication of apps and games the owner is Crelmoy SA.
To contact one of our members concerning our Privacy Policy, please use the following contact information: